Refund policy

You have 30 days after receiving your order to request a return. To be eligible, the item must be in the same condition that you received it and in its original packaging. You will also need your order number or proof of purchase.

How to start a return

Email us at voltaraprocorp@gmail.com with your order number and the reason for your return. Once your return is approved, we will send you instructions on how and where to send the item back. Items sent back without first requesting a return cannot be accepted.

Damaged or incorrect items

Please inspect your order when it arrives. If the item is defective, damaged, or you received the wrong item, contact us right away so we can make it right.

Exchanges

The fastest way to get a different item is to return the one you have and, once the return is accepted, place a new order.

Refunds

We will notify you once we have received and inspected your return, and let you know if the refund was approved. If approved, you will be refunded to your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your return, please contact us at voltaraprocorp@gmail.com.